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Shipping Information

Shipping Information

ROYAL MAIL STRIKE INFORMATION

Royal Mail Strike dates have changed meaning the strike action will now take place Friday 30 September and Saturday 1 October 2022, this will mean there will be no collections and deliveries of our parcels on these dates.

For full information regarding the Royal Mail Strikes, please click HERE

As a business we will be packing and dispatching as normal (we do not dispatch on Saturdays), working around the Royal Mail strikes as best as possible. If you would like your order in a more timely manner on or around these dates we can offer alternative options, we recommend EVRI or UPS at this time. - 

For a shipping quote, please add your items to the cart and head to check out for your postage quote. (You will not be asked for any payment information before choosing your postage options).

My Parcel Hasn't arrived

Please allow up to 10 working days after dispatch before contacting us regarding your missing delivery. We cannot count any parcels as missing before this time. If you would like guaranteed delivery or a more tracked service, please choose one of our other services on offer.

Shipping Costs

All shipping costs are calculated at checkout, please add your items to the cart and head to check out for your postage quote. (You will not be asked for any payment information before choosing your postage options). Our postage prices are calculated based on the size and weight of the parcels and are imported directly from our suppliers, therefore the prices you see, are exactly what we pay, to give you the best value for money possible! 

UK Shipping 

Prices start from £2.99

EVRI - Usually 3-5 working day service with tracking.

Royal Mail 48 - Usually a two day service, minimal tracking is provided. 

UPS - Usually 1-2 day service, with full tracking.

Royal Mail 24 - Usually a next day service, minimal tracking is provided.

DHL Next Day - Guaranteed next day delivery for England and Scottish lowlands. Two Day service for Wales and Scottish Highlands. Full tracking is provided.

Shipping to Europe

Royal Mail International Standard - 5-7 day service with no tracking.

Royal Mail International Tracking - 5-7 day service with tracking.

Fedex 3-5 Day Tracked - with email updates.

Fedex Next Day - with email updates.

Shipping to Canada, Australia & New Zealand

 

Fedex 3-5 Day Tracked - with email updates.

Fedex Next Day - with email updates.

Customs Duties & Import Taxes

When our items are shipped internationally, they may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

You are responsible with ensuring to comply with laws and regulations of the country of destination. We do not have any responsibility on these additional charges that may apply.

Please note that certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in orders being sent or received.

You are responsible for the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.